Returns and Refund Policy
Thank you for choosing The Wellness Patch! We want to ensure you have a positive experience with our products. This policy outlines our approach to returns and refunds.
Refunds
We currently do not accept returns for our patches. Due to the nature of the product and hygiene considerations, once an order is shipped, we cannot offer a refund.
Exchanges
In the event you receive an incorrect product due to our error, we sincerely apologize for the inconvenience. We will gladly ship you the correct product free of charge.
How to Report an Incorrect Order
If you receive an incorrect product, please contact us within 7 days of receiving your order. You can reach us by email at [your email address] or by phone at [your phone number]. Please include your order number and a description of the discrepancy in your message.
Our Commitment
We take pride in the quality and accuracy of our orders. However, mistakes can happen. We appreciate your understanding and will work diligently to resolve any issues you may encounter.
Additional Notes
- This policy applies to orders placed directly through The Wellness Patch website.
- For purchases made through a third-party retailer, please refer to their specific return and refund policy.
- We reserve the right to modify this policy at any time. Any changes will be posted on our website.
We hope this clarifies our refund and returns policy. If you have any questions, please don’t hesitate to contact us.